What Happens if a Towing Company Damaged My Car?


We understand how frustrating it can be when your vehicle is damaged during an accident due to someone else's negligence. But when a professional service, such as a towing company damages your car during loading, unloading, or transportation, it's definitely an unpleasant scenario. If you've found yourself in such an unfortunate situation, no need to panic—we're here to guide you through this intricate process. In this article, we'll discuss how to file an insurance claim when seeking compensation for damages and why it might be a good idea to consult with a local car accident attorney for legal advice.

What To Do When Car is Damaged While Being Towed

If a towing company damages your car while providing their services, you have the right to seek compensation. Immediately after you notice the damage, take clear photos or videos of the damage. This visual evidence will be important in any potential dispute. Afterward, you can contact your insurance company; they can guide you on how to proceed and may be able to help with the repair costs, especially if you have comprehensive coverage. Remember, it's crucial to gather documentation. Keep all records related to the incident, including repair estimates, towing receipts, any communication with the towing company, and any other relevant documents. It's also a good idea to obtain repair estimates from professional auto repair shops. Make sure to get multiple quotes if necessary to ensure you receive a fair assessment of the damage.

What To Do When Car is Damaged While Being Towed

Should I Negotiate or File a Claim When a Tow Company Damaged My Car?

If the damage occurred while the towing company was in control of your vehicle and they were negligent or at fault in causing the damage, they are responsible for the cost of repairing the damage. Towing companies are usually required to have liability insurance to cover such situations. You should request their insurance information and file a claim with their insurance company. If the towing company is willing to cooperate, you can try to negotiate a settlement for damages. However, negotiating a fair settlement for damages caused by a towing company can be a delicate process. Here are a few tips to help you negotiate effectively:

  • Demand Fair Compensation: clearly state your case and express that you expect fair compensation for the damages incurred due to their negligence.
  • Negotiate in Writing: Whenever possible, communicate in writing (emails or letters) rather than just verbal discussions. This creates a record of your conversations, which can be helpful if you need to escalate the matter.

If they are uncooperative or refuse to take responsibility, you may need to file a claim with their insurance company. If negotiations and insurance claims are unsuccessful, you can consider taking the matter to small claims court. Consult with a Los Angeles accident attorney or research the process for filing a small claims lawsuit in your jurisdiction, but be prepared to present your evidence and make your case before a judge.

How Can a Car Accident Attorney Help?

Keep in mind that insurance companies are not going to advocate for you, help you understand your legal options, or fight for your rights. In fact, insurance companies have their own legal defense to ensure they compensate victims like yourself the absolute minimum in situations like this. Even if you have all the proper tools and resources to file a claim, the insurance company is not going to make it easy for you—expect delays and lots of back-and-forth communication. Furthermore, the specific laws and regulations regarding towing company liability may vary by jurisdiction, so it's advisable to consult with local authorities or legal professionals, such as a personal injury attorney, who can walk you through the legal landscape and provide essential information.

How Can a Car Accident Attorney Help

Glendale Personal Injury Law Firm

Most reputable personal injury law firms in California have dedicated attorneys who specialize in car accident cases. If you need legal advice, contact Yepremyan Law Firm to speak with a Glendale car accident attorney who can help you explore your legal options.

Headquartered in North Hollywood, we've been serving clients all over Southern California since 1998. Our firm offers free case evaluations and provides 24/7 support. Contact us to schedule a consultation today.

*No Legal Advice Intended. This website includes general information about legal issues and developments in the law. These materials have been prepared for general informational purposes only and are not intended to be legal advice. Please consult an attorney for legal advice pertaining to any particular legal matter. Use of and access to this website or any of the links or resources contained within the site do not create an attorney-client relationship between the reader, user, or browser and Yepremyan Law Firm and any of its attorneys, employees, or associates.


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